Uueväärne

Võivad esineda vähesed kasutusjäljed, mis on välja toodud kirjelduses

Märgatavate kasutusjälgedega, mis on välja toodud kirjelduses

Keskmine

"The 10-Second Customer Journey" by Todd Unger

The customer changed. And marketers, advertisers and business owners are still playing catch-up in a world where buying decisions are made not in months or days, but in seconds.

The enemy in today´s customer environment? FRICTION. And those who can minimize friction, guiding potential buyers rapidly through the ´tornado funnel´ buying process, will win.

But taming friction is no small feat. It takes the seamless integration of marketing, product, commerce and service into a cohesive, friction-free customer experience. And that´s something today´s siloed companies are still not set up to do, resulting in a bevy of new C-Suite leaders, including the Chief Experience Officer (CXO).

The 10-second Customer Journey provides the playbook for growing and retaining customers in a landscape transformed by digital.

Todd Unger, CXO of the American Medical Association, provides a step-by-step guide based on three decades of consumer marketing, advertising, digital product and digital marketing and commerce experience. He´ll teach you how to become your own Chief Friction-Reduction Officer and reignite customer growth and engagement.

Book is unread, but the covers have minor scratches and the back cover has a bend/crease mark.

bundling

fromHandToHand

omniva

smartpost

uponAgreement

Müün enda ja oma pereliikmete kasutamata ja vähe kasutatud asju, mis tulevad puhtast kodust, kus pole loomi ega suitsetajaid 🙂

P.S. Hind on minu nägemus, mis on tuletatud esemete seisukorrast ja ostuhinnast. Kui see ei sobi, tehke oma pakkumine 😉

Pakin tellimused alati nii, et need jõuaks tervelt ja turvaliselt kohale 😊

See toode on juba müüdud

4 €

Ju.Hei